Disclamer
Thank you for visiting our website. Lida Starling is committed to treating the personal and corporate information of our webside users, customers, and vendors with respect and sensitivity.
On this page, you'll find all the information about what data we collect about our visitors and customers and how that data is used. We've described everything as clearly and concisely as possible. We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.
By providing your Personal Information and continuing to use our webside, you accept the terms of this Privacy Policy our Terms of Use. This Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we will collect and process any personally identifiable information, such as your name, email, address, financial account information, etc., that we collect from you, or that you provide to us.
The What We Do
At Lida Starling, we build online courses so that individuals can educate themselfs.
- The Company (trading name): Lida Starling
- Company Name: Mgr. Ludmila Spackova, DiS.
- Company Address: Nedvedice 385, 592 62, CZ Europe
- VAT Number: 87576490 CZ
What Data We Collect
Similar to other commercial Web sites, our Web site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Cookie Use for Retargeting
We may use Google Analytics advertising network as well as other advertising networks to display ads across the Internet, based on your visit to our website. Third-party vendors, including Google, may show our ads on sites across the Internet. Our site and third-party vendors, use first-party cookies and third-party cookies together to inform, optimize and serve ads based on past visits and pages visited on this website. Our site as well as third-party vendors may use third-party audience data to further optimize advertisements displayed. You can opt-out of this kind of advertising anytime.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Data we Collect in More Detail
We've broken this down into sections to make it easy to understand what data we collect:
1. As a Visitor
You're a "visitor" if you browse the thrivethemes.com website but don't submit any personal information about yourself.
For example, if you visit this website and take a look through our blog content, our sales pages and knowledge base without signing up for anything, then you're a visitor. As a visitor, the website uses several third party services that act in order to provide you with a better experience and allow us to optimize our content.
The following third parties have limited access to some of your data:
Google Analytics (privacy policy) - We use Google analytics to gain an overview of how our site is being used, how to improve user experience, what content to create and similar decisions all focused on improving the experience for our visitors. We also integrate Google Analytics with Google Adwords so that we can measure the performance of our paid advertisements.
Facebook - We use Facebook conversion tracking to understand how our Facebook ads are performing.
Affiliate tracking - If you visit our site through a link of an affiliate of ours, then we track this information through a cookie so that the affiliate can be compensated for referring the sale.
Social sharing tools - Some of the content on the site includes social sharing widgets to quickly allow you to share content with your network. We currently use Facebook, Twitter and LinkedIn. Some of these services gather data about you, if you are logged in to these social networks while visiting our website. Please see the privacy policies of the social networks for further information.
1. As a Visitor
On this site, we display various forms that allow you to sign up to our newsletter. When you sign up through one of our forms, we'll commonly ask you for the following data:
- Name
- Email address
- We'll also collect the following:
- Which form you filled out
- Referrer URL (the URL that you led you to the page that you signed up through)
- Your IP address
We store this data on our site for the following reasons:
- Compliance - to keep a record of where our leads came from
- Testing - to optimize and improve the newsletter sign up forms that we display
- Relevance - we try not to show a form that you've already signed up for
The data that you submit is also added to a third party service called Mautic. This is a tool that we use to send email communications to you.
3. Contacting us through our Contact Form
If you want to contact us, you can use our contact form here. When you send us a message through our contact form, a user account will be automatically created on our site.
When you submit a message to us, we keep the following data:
- Email address
- First name
- Last name
- Content of any messages that you send to us
This allows our team to reply to the message that you've sent us through our support system. You will never received marketing related messages by contacting us through our contact form unless it specifically relates to the message that you've sent us. Please note that the message you send is private and only available to team members at Lida Starling.
4. Self-Assessment testing
If you pass a test (self-confidence, assertiveness or relationship) on our website. At the end of each test, you can have the complete evaluation sent to your email. If you use this option, we will keep the following data:
- Email address
- General result of the quiz
We do not collect detailed information or answers that you fill out in the quiz. We don't even have these detailed answers, they are only for you at the time you complete the test.
Please note that the test result is private and only available to Lida Starling team members. We do not provide or sell these results to anyone else.
5. Becoming a Member of Lida Starling courses
We have a whole section of our site dedicated to provided training resources. Some of the courses are free, and some are only for our premium members (those who bought a membership).
When you sign up for a Lida Starling courses we keep a record of the following data:
- Name
- Email address
- The ID of the content that you signed up through (there are multiple entry points to courses)
- Mautic Tag
- The name and email address are necessary to create the account through which the coursers are delivered to you.
When you sign up to Lida Starling courses we will send your name, email address and tag data to a third party service called Mautic. Mautic is a tool that many businesses use to send emails to customers and allows us to send you product or service announcements, further training resources and links to our blog content.
These emails are designed to enhance your experience with us, but you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email. This will remove you from our list so that you don't receive any further emails from us.
6. Purchasing a Product from Us
When purchasing a product from us, we collect the following data:
- First name
- Last name
- IP address
- Email address
- Billing address
- Country of residence
- Post code
- Affiliate ID (of the affiliate that referred you)
- Tax evidence (required for Digital VAT payments) - IP address, Geo-location of IP address, VAT number, Billing country
If you declared that you're a resident of a country other than your billing country and your IP address country. (For instance, you might be purchasing a product from Germany, but you're a Spanish citizen. In this case, you can manually dolare that you're a Spanish citizen on our checkout page).
Please note that this data is captured when you submit an order on our checkout page regardless of whether you complete the purchase of the product through our payment processor, Stripe and PayPal.
This data is required for the following reasons:
- Compliance - we have a duty to understand what country you are resident of so that we can charge the correct VAT amount. We must also keep a record of this data for tax audit purposes.
- Integration with our payment processor - we collect address personal data such as your name, email and address to integrate with PayPal and Stripe (the services we use to collect payments)
- Product delivery - In order to give you access to the products that you purchase and to our support team, we need to create an account using your name and email address.
We also send your name, email address and product tag to our email service provider called Mautic.
This allows us to send you emails about product updates (such as new features that have been released), training courses and any other information related to the product that you've purchased.
These emails are designed to improve your product experience but you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any email you receive.
Automated Decision Making From your Data
We have automated processes in place that are designed to improve the relevancy of the communication we send to you and the content on our site.
For example:
If you purchase a product from us, we will send you information to help you get up and running with the product that you've purchased
If you take a Lida Starling course, we will send you information to support the course that you're taking.
These rules are designed to enhance the experience and interactions that you have with Lida Starling products.
Your Right to Modify Your Data
You have the right to modify personal data that we hold about you. If you want to updating your data, let our support team know and we'll make the change for you.
Your Right to View Your Data
You have the right to see the data that we store about you. To request a file containing all your data, let our support team know. We will reply to your request and will provide you with a file to your email address as soon as we've gathered the data.
Your Right to Have your Data Deleted
You have the right to request that we delete data that we store about you.
If you would like to stop receiving our email newsletter then you can click the "unsubscribe" link at the bottom of any of our emails. This will unsubscribe you from any future communications. If, for some reason, this doesn't work then let us know and we'll remove you manually.
We can also delete all of your data from all systems that we own and operate. This includes all of the above.
Please note that If you've purchased a product from us we are obliged to keep a record of the purchase in our own billing system. This will mean keeping a record of your billing address, contact details and purchase details. We do this to fulfill our obligations to the tax authorities and remain compliant.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Lida Starling does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Privacy Policy: Summary
- We don't sell your data to any company for further processing, marketing, profiling or any other reason
- We integrate with certain third party services for the purpose of improving the overall user experience and to optimize certain business processes.
- Any data we hold about you, we do so for necessary and legitimate business reasons
- You can request to view, modify and delete any data that we hold about you.
Policy Changes
As our business changes, our Privacy Policy and Terms of Use may change also. We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Contacting us
This Site is owned and operated by Lida Starling. If you have any concerns or questions about anything in this policy, then let us know with a thorough description, and we will try to resolve it.